Spinshark Casino Responsible Gambling

At Spinshark we take safer gambling seriously. We aim to give players clear tools and straightforward guidance so play stays enjoyable and under control. This page explains the protection measures we offer, how to use activity controls, signs of problematic play and where to get professional support in the United Kingdom.

Player protection principles

We prioritise player safety, privacy and fair treatment. Our approach is focused on early intervention and practical controls that help players manage time and spend. We encourage responsible behaviour and will support customers who ask for limits, breaks or account restrictions.

Activity-control tools

We provide a range of account tools designed to help you set boundaries and stick to them. These controls are available in your account settings and can be adjusted at any time, subject to verification and any required cooling-off periods.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be reduced immediately. Increasing a limit may be subject to a cooling-off period to prevent impulsive changes.

Loss limits

Loss limits let you cap the amount you are prepared to lose over a chosen period. If you hit the limit, further play will be blocked until the period ends or until you choose a lower limit.

Time limits and session controls

Use session reminders and time-out features to limit how long you play in one sitting. You can choose short breaks or longer account pauses. Time-out and account-break options are useful when you want a temporary stop without full self-exclusion.

Self-exclusion

If you need a longer break, you can self-exclude for a set period. Self-exclusion disables log-in and betting access immediately and remains in place for the chosen duration. During self-exclusion we will not send marketing communications and extra support can be provided on request.

Signs of problematic behaviour

Watch for patterns such as chasing losses, increasing stakes after losses, difficulties sticking to limits, borrowing money to play, or playing at odd hours despite negative consequences. If you or someone you know shows these signs, consider using limits or seeking external help.

Tips for maintaining control

Set realistic budgets, use deposit and loss limits, take regular breaks, avoid gambling when stressed or under the influence, and keep a record of time and money spent. Discuss concerns with friends or family and use the account controls we provide to stay within your limits.

Professional help and support organisations

If you need further assistance, seek professional support. In the UK you can contact GamCare, Gamblers Anonymous or your local NHS services for advice and treatment options. For immediate help with gambling-related issues, speaking to a trained adviser can be an important first step.